Privacy Policy
How FoodFair collects, uses, and protects your personal data.
FoodFair respects your privacy and complies with the General Data Protection Regulation (GDPR). This policy explains how we collect, use, and protect your personal data when you use our platform and services.
Data Controller
The data controller is Level IT s.r.l., operator of the FoodFair platform, registered at Rue de la Science 14, 4000 Liege, Belgium. For any questions about this policy, contact us at privacy@foodfair.eu.
Data We Collect
We collect information you provide when registering on the platform (organisation name, contact details, AFSCA registration), using our services (donation listings, collection records), and contacting us (messages, enquiries). We also collect technical data such as IP addresses, browser type, and usage patterns.
How We Use Your Data
Your data is used to operate and improve the FoodFair platform, match donors with recipients, generate impact reports, communicate with you about your account and donations, and comply with legal obligations. We do not use your data for advertising purposes.
Data Sharing
We share your organisation's public profile information with other platform users to facilitate food donation matching. We do not sell your personal data to third parties. We may share data with service providers who help us operate the platform, subject to strict data processing agreements.
Your Rights
Under GDPR, you have the right to access, rectify, delete, restrict processing, and port your personal data. You also have the right to object to processing and to withdraw consent. To exercise these rights, contact us at privacy@foodfair.eu.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data is stored on secure servers within the European Economic Area.
Last updated: January 2026